How New City College Raised 麻豆传媒 and Achieved an Outstanding Rating with ETF Partnership
Facing the challenge of consistency at scale
is a large college group with 20,000 students, formed of seven legacy colleges with ten campuses across East London and South Essex. With that size and breadth comes a clear challenge: making sure every learner benefits from high-quality teaching and support, wherever they study.
鈥淲e鈥檙e doing everything that we are doing for the benefit of our students. We鈥檙e all on this journey together,鈥 says Gerry McDonald CBE, MSET, Principal and CEO.
Leaders at NCC were looking for improvement that would hold at scale. For them that meant finding a solution that was rooted in evidence, shaped by recognised standards, and delivered through continuing professional development (CPD) that builds gradually over time rather than one-off activity. Just as importantly, they wanted teachers and support staff to feel part of a shared journey that celebrated their progress.
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Raising standards with evidence-led teaching and learning
ETF Partnership provides structured support to define, deliver, review and optimise a Partner Success Plan that connects CPD to your strategy. For NCC, this aligned with an organisational focus on strengthening teaching and learning through an evidence-based approach. Rather than relying on assumptions or isolated pockets of practice, leaders at NCC were looking for a consistent approach to improving teaching and learning.
Gerry describes ETF鈥檚 role in helping set the tone and direction. 鈥淲hat I find ETF does incredibly well is it challenges us to raise the standard of our profession. We鈥檝e pivoted to an evidence-based in our approach to teaching.鈥
Creating a cadence of steady progress
NCC鈥檚 priority was making improvement stick. ETF鈥檚 deep knowledge of continuing professional development has helped NCC build momentum gradually, in ways that are practical for staff and meaningful for learners.
鈥淓TF really understands how you affect change,鈥 explains Janet Smith, Principal with responsibility for leading Teaching and Learning Quality. 鈥淐PD that revisits, that鈥檚 small, that鈥檚 developmental. It鈥檚 drip fed. It鈥檚 slowly progressing.鈥
Janet describes the value of ETF鈥檚 approach to CPD that returns to key themes, builds steadily, and supports staff development as a journey, not a one-off event.
Retaining great teachers at every level
For NCC, the way CPD is designed matters not only for quality, but for keeping great people in the profession. Leaders wanted a model that works across roles and career stages, so that early-career teachers, experienced staff and managers would feel equally supported and connected to a shared approach.
鈥淥ur partnership with ETF really helps with retention of teachers. That鈥檚 just not one level. It鈥檚 all through the levels,鈥 reflects Ruth Scott-Kendrick, Group Director, Teaching and Learning.
Building something special: the Teaching and Learning Lab
NCC decided to go a step further by establishing a dedicated Teaching and Learning Lab. This is a space that is research-informed, ambitious, and shaped by standards recognised across the sector. For Janet, partnering with a nationally-recognised professional body mattered because it helped NCC frame and anchor its approach.
鈥淲e wanted it to be something quite special: research informed and sector informing,鈥 recalls Janet. 鈥淧artnering with a professional body that had national recognition was really important because then we framed our work in the line with that.鈥
ETF supported the Lab team in developing a number of small scale research projects, focused on developing an aspect of teaching practice. 聽Having ETF staff as supervisors for their research really helped staff make these impactful. 聽 鈥淥ne of the projects supervised by ETF increased the high grades by 48%,鈥 Ruth shares. 鈥淚t鈥檚 having really big impact, not just in student satisfaction but also in our outcomes.鈥
Supported experiments that strengthen practice and outcomes
Following the success of the small research projects, the Teaching and Learning Lab championed mini research based 'supported experiments' as a model to encourage all staff to try out and develop improvements in real classroom contexts. 聽The aim is practical: try something, gather evidence, reflect on what it changes for learners, and use that learning to inform wider practice.
NCC describes the impact as scaling beyond isolated activity, with more staff participating and a clearer shared method for improving teaching and learning through evidence.
鈥淲e had over a thousand staff participating in supported experiments. This actually changed lives. It changed outcomes for learners,鈥 explains Ruth.
Celebrating NCC鈥檚 journey to 鈥淥utstanding鈥
For NCC, professional learning is not only about improvement. It is also about recognition, motivation, and helping staff feel seen. That matters because stronger teaching and learning is not abstract. It is directly connected to learner progression, achievement and outcomes. That mindset helped NCC receive an Outstanding rating from its latest Ofsted inspection.
鈥淭he key thing for us, for staff, is the absolute celebration,鈥 recounts Janet. 鈥淲e were inspected in March and graded Outstanding. Outstanding teaching means outstanding success for those young people and those adults who want to progress.鈥
A partner that shows up with a shared purpose
Teachers at NCC describe the practical value of connection: being able to engage with the team at ETF as real people who are dedicated to supporting their success. 聽
鈥淭hey鈥檙e not those people that you just see on a screen, on a website,鈥 explains lecturer Rebecca Le Prevost. 聽鈥淭hey are people that you know will actually come and they鈥檒l speak to you.鈥
鈥淲hat I value in terms of ETF is that sense of shared purpose, improving teaching and learning,鈥 summarised another lecturer, Abdul Anhar.
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